Do not enter real patient information.
Use fictional names and details only. If something real was typed by mistake, use Flag & delete on the practice screen. This product does not connect to dental practice software and is not advertised as HIPAA certified.
Stop repeating yourself. Give your front desk a place to practice.
Staff practice difficult calls with an AI playing a fictional patient. You get a simple coaching report —
not a certificate — showing what went well and what to try next. Proposed pricing for later testing:
$99 per office per month for up to 10 staff (not validated demand).
Scores are coaching feedback, not professional certification. No invented testimonials or revenue claims.
Practice
What you may use
Patient background is hidden. If a detail is missing, check with the manager — do not invent it.
—Coaching feedback — not certification
Handled well
Missed opportunities
Manager dashboard (minimal)
Create an office, invite staff with a code, assign a scenario, see completions. Each office’s data stays separate.
Create office
Staff join
Load dashboard
Sample conversation & feedback shape
Patient: How much does a crown cost? Staff: Our porcelain crown fee range is $1,200–$1,800 before insurance. The exact fee needs an exam and X-rays. I can schedule a new patient visit and we will review an estimate — estimates are not a guarantee of what insurance pays.
Coaching note: Clear range from policy, no invented coverage, next step offered.
FrontDesk Practice is a working name pending name and domain check.
142 Joralemon Street, 6th Floor, Brooklyn, NY 11201 · Fictional training data only